Refund policy
Return and Refund Policy
At Bloom Boss Essentials, we want you to feel confident shopping with us. Because our products include candles and home fragrance items, all sales are final, and we do not accept general returns or exchanges for buyer's remorse, incorrect personal selections, or changes of mind, except where required by applicable law.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at bloombossessentials@gmail.com.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the item and its packaging, when applicable.
Please keep the product and packaging while we review your report. We will assess the issue and work with you on an appropriate resolution, which may include a replacement, refund, or other remedy where appropriate or required by law.
Refunds
If a refund is approved, it will generally be issued to the original payment method. Processing times may vary depending on your payment provider.
We reserve the right to review each report individually. Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
Cancellations
If you need to request an order cancellation, contact us as soon as possible at bloombossessentials@gmail.com with your order number. Orders may not be cancellable once processing or fulfillment has begun. Any cancellation will be handled in accordance with applicable law.
Contact Us
For questions about this policy or an order issue, contact:
Bloom Boss Essentials
Email: bloombossessentials@gmail.com
Thank you for supporting our small business.