Shipping policy
Shipping Policy
At Bloom Boss Essentials, we carefully prepare each order so your candles and home fragrance products arrive ready to enjoy. Thank you for supporting our small business!
Order Processing
Please allow 3-5 business days for order processing before shipment. Business days exclude weekends and recognized holidays.
During busy seasons, launches, or promotional events, processing may take longer. If we anticipate a significant delay, we'll make reasonable efforts to communicate that information.
Shipping Locations
We currently ship within the United States only. We do not offer international shipping at this time.
Shipping Rates and Delivery Estimates
Available shipping methods, rates, and any estimated delivery windows will be displayed at Checkout when available.
Delivery estimates begin after your order has been processed and shipped. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery times. A delivery estimate is not a guaranteed delivery date unless explicitly stated.
Tracking Information
When tracking is available, tracking details will be provided using the contact information associated with your order. Please allow time for the carrier's tracking system to update after shipment.
Incorrect Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout. If you notice an error, contact us as soon as possible at bloombossessentials@gmail.com. We cannot guarantee that an address can be changed after and order has entered processing or has shipped.
Additional shipping costs resulting from an incorrect address or a returned package may apply where permitted by law and disclosed before being charged.
Lost, Delayed, or Damaged Packages
If your package appears lost, is significantly delayed, or arrives damaged, please contact us at bloombossessentials@gmail.com with your order number and relevant details. For damaged items, please include photographs of the products and packaging and contact us within 48 hours of delivery.
We'll review the situation and work with you toward an appropriate resolution. Any applicable consumer rights and legal obligations remain unaffected by this policy.
Contact Us
For shipping questions, please contact:
Bloom Boss Essentials
Email: bloombossessentials@gmail.com
Thank you for letting Bloom Boss Essentials be part of your home and your intentional moments.